Shipping & Delivery
SHIPPING & DELIVERY
SMI Traders & Distributors Pvt. Ltd delivers to most states and cities in India. Since courier companies do not deliver to P. O. Box address
It is necessary when buying through the site to enter your full street address along with pin/zip code.
The orders will be processed within 7 Business days from the date of order & Deliveries are generally done during the normal business days/hours of courier companies.
There are no pick-ups from the office on Sundays and public holidays, as our logistics partners do not pick-up packages on those days.Order Status
The status of your order can be tracked by signing in to the website with your Username and Password, and clicking the ‘My Account’ link.Address Change Requests
Once an order is registered, you cannot make any alterations in the details, like address, etc.Incorrect or Incomplete Addresses
Some courier companies charge a penalty for incorrect or incomplete shipping addresses, viz.
Where in the address and zip code do not match.
In such cases SMI Traders & Distributors Pvt. Ltd will not bear the cost of any such penalties and/or fees, this will be entirely to the customer’s account.
Please therefore ensure that your shipping address is entered correctly.
In the event of a reshipment of the same order, customers will need to pay re-shipping charges for that consignment.Billing and Shipping Addresses
Billing Address is the address at which customers gets bills delivered from the credit card company. Shipping address is the address at which customers wish to receive the products they have purchased.